Today I woke up waaaaaayy before 9am on a Sunday, to get ready for the annual lunacy which is getting Glastonbury tickets, which this year sold out in a ridiculously quick one hour and 27 minutes. Sadly a large chunk of the crowd I now go with haven’t got tickets, so it’s a case we’ll be refreshing like mad come the resale in April.
The problem I have is that Seetickets, the organisation tasked with selling tickets, are frankly, barely fit for purpose. The first half hour of today’s sale saw Seetickets admit to an enormous fuck up.
This frankly isn’t good enough for an organisation who’ve been doing this for a decade, and are I assume paid handsomely with our money. Neither does it especially reflect well upon Glastonbury Festivals Ltd (GFL). It just looks shoddy and a bit of a cash-grab. I know the system is the best GFL can do, and I know it’s possibly the fairest, but it’s not asking much for the multinational organisation worth millions that runs the ticket sales not to have technical issues when they plan (I assume) months in advance.
One of the conversations I had of my Facebook stream today was in regards a loyalty scheme, or something that would help people who regularly go, to get a ticket. As regular readers of these blogs know, I talk a lot about comics, and one of the things San Diego Comic Con does is something called preregistration. The jist is this
Comic-Con is working hard to improve the online registration system and will launch Comic-Con 2014 badge preregistration sometime between November 1 and December 31, 2013. Only those that have purchased a Comic-Con 2013 4-Day attendee or 1-Day attendee badge, have a valid Member ID, and retain their actual Comic-Con 2013 badge* will be eligible to participate in 2014 badge preregistration. – See more at: http://www.comic-con.org/cci/2014-cci-badge-preregistration#sthash.pEhnR1yH.dpuf
Essentially if you attend one year, you have first shout on the following year. Adapting this for Glastonbury registration so that if you’ve attended one year, you get first shout is something I’m putting forward to GFL as an idea. There would have to be a way to ensure it’s not the same old people turning up each year, but at the same time the people who have supported it for years, or in my case decades, should really get something to ease the agony of these Sunday mornings every October….